THE DIGITAL FUTURE OF SCAFFOLDING

The future of scaffolding, like most other sectors and industries, is inevitably going to be more digital. While we may be some way off robots putting up scaffolding, the back offices of scaffolding firms all around the world, whether they are contractors, suppliers or a mix of both, are already undergoing a transformation.

Innovations such as TG20 and TG30 from NASC are changing how projects are designed and built, speeding up processes and ensuring safer, more compliant scaffolding on the most complex job.

The opportunities from digital innovation are obvious, from enhanced productivity to lower-cost and better compliance with safety standards, to more efficient supply chains and increased organisational resilience.

As the UK’s leading trade body for scaffolding and access, NASC is keen to take advantage of some of these opportunities. This is why NASC is investing in an entirely new digital infrastructure, including new back-office systems based around a state-of-the-art customer relationship management (CRM) system designed specifically for trade associations and membership bodies. It promises to deliver a better member experience with a more tailored, member-specific website and a completely new mobile app. You will be able to define what information you want to see and where and when you want it to be sent to you. Although NASC will reserve the right to share important member updates with key contact members.

This new technology platform will transform the way members interact with NASC, streamlining how they manage their data and keep track of payments, enhancing the audit experience and revolutionising how they book into and keep track of NASC events, whether regional meetings or committee and council meetings as well as larger events such as ScaffEx.

It will similarly transform the user experience for CISRS training centres and cardholders alike, with the new platform representing a major step forward in how all participants in the CISRS environment engage with each other and with CISRS.

Due to launch at the end of January, the new digital environment will look and feel different and will improve members’ experience of NASC and CISRS. A completely new app, launching a few weeks after the websites launch, will bring further enhancements, allowing users to interact with NASC via mobile phones, with tickets for events, push notifications and a digital CISRS card (although full functionality may be released in stages to ensure everything works how it should).

Later in the year a new learning management system (LMS) will go live, allowing trainees to access digital learning for the classroom aspects of CISRS training courses, with specially designed guided learning modules offering a more interactive experience for learners.

More details of all these developments will be announced in the coming weeks. The future is definitely digital and that digital future starts here.