National Access and Scaffolding Confederation (NASC) is a premier trade association representing the interests of the scaffolding and access industry. As the recognised authority on access and scaffolding, NASC is committed to advancing safety, standards, and best practices in the industry. With a membership base spanning contractors, manufacturers, and suppliers, NASC plays a pivotal role in promoting excellence and growth within the sector.
The role is to ensure the overall smooth running of the CISRS accreditation and to be the first level of customer service of the CISRS training centres. The role works closely with:
1. Operational management of CISRS centre audits • Maintain audit calendar for both national and international centres • Book audit dates with centres and auditors. • Arrange travel in accordance with NASC policies. • Create correct and timely invoices & follow up payments. • Following audit, mage audit records and issue relevant certification.
2. Maintenance of CISRS training centre records • Amend CISRS records to show additional course accreditations. • Ensure that centre details are shown correctly on the CISRS web site. • Develop and maintain the CISRS dashboard providing statistical information on the CISRS centres, number of trainees / apprentices and their employment status.
3. Maintenance of CISRS instructor records • Receive and review centre applications for new or existing instructor upgrades • Update instructor records
4. Processing of new training centre enquiries and applications • Receive new centre applications and review. • Arrange pre-accreditation visits. • Arrange full audits with auditor and centre. • Upon accreditation update the card provider (NOCN) and update CISRS records. • Ensure that centre details are shown correctly on the CISRS web site.
5. Administration course materials • Interim management of printed course material • Process orders and liaise with printing house to dispatch materials (pending implementation of an automated process) • Generate invoices and follow up payments. • Manage overarching printer relationship and maintain accurate stock levels. • Make updated course material available to training centres via the CISRS online portal
6. Oversee and approve CISRS card holder appeals • Managing the CISRS card holder appeal process operated by the CISRS Executive • Establish and manage processes and rules to ensure a smooth running of the appeal processes, delegating approval to the CISRS Executive and having an escalation process to the CISRS manager as appropriate.
7. General • Line management of the CISRS Executive. • To attend such events as needed in support of CISRS in line with the role. • To undertake such tasks as required to ensure the smooth running of NASC and CISRS. • Support the marketing of CISRS through the provision of information to the marketing function. • Support the Head of Training & Education with management information and operational details of CISRS.
Essential: • At least 5 years’ proven administrative and people management experience. • Good written and verbal communication skills in English. • Good IT skills including Microsoft Word, Excel and Outlook. • Ability to work on own initiative and prioritise. • Ability to organise and monitor database information systems.
Desirable: • Knowledge and experience of working within quality management systems, such as ISO9001 • Experience in working with Sage
This is a full-time on-site role. Following successful completion of the first 6 months’ probation period, flexible working arrangements may be considered in line with NASC policy.
Apply today!
Let’s build the future of the scaffolding and access industry—together.
NASC is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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